Privacy policy

SAS RYO is the owner and administrator of the website and mobile application, which are registered with the Lyon Trade and Companies Register under number 902055904. The company's headquarters are located at 15 Quai Jean Moulin – 69002 Lyon (France).

Any request for information concerning RYO must be sent to the email address hi@ryo.co or to the postal address of the headquarters indicated above.Description and Nature of Personal Data

We may be required to ask you to provide us with personal data concerning you when using the mobile application « RYO » (hereinafter: » the Application « ) in order to allow us to use the services provided by RYO (hereinafter: » the Services « ).

Personal data is all information that allows a person to be identified, such as your last name and first name, your function, your date of birth, your city of residence, your email address, and your telephone number. It also includes any other information you wish to share with us about yourself.Purpose of This Policy

The purpose of this privacy policy is to inform you about the means by which we obtain your personal information, in full compliance with all your rights.

Consequently, we inform you that we respect Law n° 78-17 of January 6, 1978 relating to computing, files, and freedoms in its current version known as » Informatique et Libertés » and Regulation (EU) 2016/679 of April 27, 2016 (hereinafter « GDPR »).Identity of the Data Collector

We are the ones who obtain and process your personal information. SAS RYO, registered with the Lyon Trade and Companies Register under number 902055904, has its registered office at 15 Quai Jean Moulin – 69002 Lyon (France) (“We”).Our Legal Bases

We collect, dispose of, share, and process the information we have about you on a number of legal bases, including those described in this privacy policy:

We will strive to preserve your privacy and comply with all applicable laws. We must have access to your location data in order to provide the Services and fulfill our obligations under the Terms of Use. For example, we cannot provide you with the Services you would be entitled to expect if we do not have access to your location data.

From the moment you have given your agreement;

When it is necessary to comply with a court order, fulfill a legal obligation, or defend and assert legal claims;

By protecting your vital interests or those of other people, for example, in case of an emergency;

When it concerns activities that take place on our platforms and, where applicable, for the purposes of our legitimate interests or those of a third party such as the protection of our users, collaboration with them, and the maintenance of the services.

Collection of Personal Data

The profile part of our application asks for personal information. We collect data about you, including clearly identifiable information, through the profile section of the application.

We inform you if specific data is required or optional when collecting your personal information. The use of our services requires essential data. You have the option to refuse to provide optional data. We also explain the potential consequences of a lack of response.

We collect the following data with your agreement:

Last name and first name

Email address

Civility (Title/Salutation)

Your town of origin

Date of birth

Phone number

We will be the sole holders of your information and will only use it in the manner described in this agreement.

Third-party services such as Google, Facebook, Apple, and Mapbox are used by the application.Location Statement

When you create an account and use the services, we collect and process geographical information.

When you are not using the application, we do not track your device's movements, but to be able to offer the main features of the application, we must monitor your position while you are using it.

You can stop tracking your device at any time by adjusting your device settings.How the Application Uses Data

As you can see, the application is quite simple. It uses the data we collect and acquire as described below:

We use the data we collect and receive to provide the services, for example by allowing you to record your activities and evaluate your measurements.

Help you choose the most appropriate routes to reach your goal.

To personalize your visit: we use the data we collect about you and your past interactions with us to personalize your journey, for example by suggesting new places nearby.

We use the data we collect to improve our services by calling upon, in particular, third-party analysis companies to obtain information on how people use our offerings, the aim being to help us improve them.

In order to communicate with you: we will use the information we collect to respond to your requests and comments.

We may also use the data we collect for marketing and promotional purposes, such as promoting and advertising the application, activities, events, and other commercial goods or services. This includes marketing and push communications to which you have not responded negatively.

To comply with our legal and regulatory requirements.

Log Data

We wish to inform you that in the event of an application defect when you use our service, we collect data and information (via third-party products) from your phone, called Log Data. This data may contain details such as your hardware's IP address, your device name, your operating system version, the configuration of the application when operating our application, the time and date of use, and other information.Links to Other Sites

We inform you that some of the links appearing on this page may direct you to third-party sites. If you click on a third-party link, you will be directed to the site in question. Please note that these external web pages are not managed by us. Therefore, we cannot guarantee the content, policies, or practices of these third-party sites. We strongly recommend that you read their privacy policy.Recipients of Collected Data

Personal information is shared with third parties, in compliance with your preferences, and if it is necessary to operate our business, provide the services, and when required by law.

Therefore, we may communicate information about you to third parties who work on behalf of our company by providing support, improvement, advertising, and securing of our services. These service providers only have access to the data necessary to perform these essential tasks on our behalf and are obligated to preserve and secure them.

Bailiffs, agents, and debt collection agencies may all have access to your personal information for reasons that strictly fall under our legal obligations.

We allow you to connect the services to third-party applications, plugins, and websites that integrate with them, as well as to third parties who work with the application to provide integrated functionalities such as a challenge sponsor or a tracking device. You have the possibility to share your profile data and your activity data (private activities included). Since the data collected by these third parties is governed by their rules and policies, you must read them carefully. We are not responsible for the conditions or practices of these third parties.Transfer of Personal Data

We do not sell, rent, or share your personal data.

You can provide information to the application, which it may combine with other data that you and other people have provided in relation to the services and publicly post or share them with others.Storage Time

We keep the data as long as we need it to provide you with the Services, subject to any legal obligation to retain this data longer. Most of your account information is kept until you stop using the services or until your account is terminated. You have the option to delete several elements of information (such as personal information) without closing your account.Protection of Your Information

We take the trust you place in us by sharing your personal information seriously, which is why we strive to employ commercially acceptable security measures. However, keep in mind that no method of transmission over the Internet, nor any form of electronic storage, is ever 100% safe and reliable; we cannot promise absolute security.

We take a certain number of precautions to secure the data we collect. We use appropriate security measures for your information, which are proportional to its sensitivity. Personal information is encrypted using industry-standard SSL (Secure Sockets Layer) technology when transmitted via the services. We work with leaders in the online security and service verification sector to improve the security of our services. Your browser can confirm our identity before sending any personal information, as the Services are certified by site identification organizations. Our servers are also equipped with advanced firewall technology, which guarantees the security of your sensitive data.Access to Your Personal Data

You have the right to obtain notification of data breaches and, if necessary, their modification or erasure under Law n° 78-17 of January 6, 1978 relating to computing, files, and freedoms as well as the GDPR. You can contact us at the following address:

Email address: hi@ryo.co

Postal address: RYO – 15 Quai Jean Moulin – 69002 Lyon

Any person may, based on legitimate grounds, legally object to the processing of information concerning them. However, we may continue to process your data if there are compelling reasons for the processing that override your rights and freedoms, or if the processing is necessary to establish, exercise, or defend our legal rights.Establishing Instructions for Data Processing After Your Death

You have the right to establish instructions for the retention, deletion, and publication of your personal data after your death.

These instructions may be broad and cover all of your personal data. In this case, they must be submitted to a reputable digital third-party entity approved by the CNIL.

Detailed instructions may also be adapted to the data processed by our company. Under these conditions, please address them to us at the following address:

Email address: hi@ryo.co

Postal address: RYO – 15 Quai Jean Moulin – 69002 Lyon

By submitting such instructions, you accept the storage, transmission, and execution of these instructions in accordance with the terms of this agreement.

You can determine in your instructions who will be responsible for their implementation. This person will then have the power, upon your death, to consult the instructions and ask us to execute them. If no specific name appears, your heirs may consult your instructions after your death and ask us to execute them.

By asking us in writing at the address above, you can modify or cancel your instructions at any time.Portability of Your Personal Data

You have the right to transfer your personal data to any other entity, provided that you have given your consent and that the law does not prohibit it. As a reminder, this right does not extend to data collected and processed legally on the basis of consent or the execution of a contract binding us.

This right applies at no additional cost, when you wish, particularly when closing your account on the Application, in order to retrieve and keep your personal data.

In this case, we will send you your personal information, in all ways deemed useful, in an open, commonly used, and machine-readable standard format, according to the state of the art.Filing a Complaint with a Supervisory Body

We also inform you that you have the possibility of filing a complaint with the competent supervisory authority of the Member State in which you reside (the Commission Nationale Informatique et Libertés for France), work, or in which you consider that your rights have been violated if you believe that your personal data is not being processed correctly.

A legal right of access allows companies to be contested before the supervisory authorities if they refuse to satisfy their obligations under European data protection legislation. You can assert this right without prejudice to any other recourse before a governmental or judicial instance. You have the possibility of obtaining an administrative or judicial remedy if you consider that your personal data has not been respected.Limitation of Processing

You have the right to request that the use of your personal data be limited in the following situations:

During the verification step carried out by our services, when you contest the accuracy of your personal data.

When your personal data is subject to unlawful processing and you wish to limit access rather than delete it,

When your personal data is no longer necessary for our company, but you wish to preserve it in order to exercise your rights,

When you disagree with the use of your personal data during the control of legitimate grounds,

Modifications

We may modify our privacy policy at any time. Consequently, we advise you to regularly consult this page to become aware of any possible modifications. We will notify you of any modification by updating the new privacy policy on this page.Contact Us

Please contact us, if you have any questions or suggestions concerning our privacy policy, at: hi@ryo.co